This Recalled Phone Charger Sold on Amazon Caused a Death. Do You Have One?

A phone charger you ordered online and probably never thought about again may be sitting in a drawer right now — and it has already killed someone.

The Casely Wireless Portable Power Bank was originally recalled in April 2025 after reports of overheating and fire. But after that recall, more incidents came in. As of April 2026, the CPSC has received reports of fires, significant property damage, a serious fire on an airplane, and the death of one person. The agency has now reissued the recall and is trying to reach the hundreds of thousands of people who may still have one.

What Was Recalled and Why

The recalled product is the Casely Wireless Portable Power Bank, sold online — primarily through the Casely website and Amazon — between approximately 2020 and 2025. The power banks are small, rectangular battery packs designed to charge phones wirelessly. They typically come in white or black and are about the size of a stack of credit cards.

The problem: the battery inside the power bank can overheat. When lithium-ion batteries overheat, they can catch fire or explode — a process called thermal runaway. This is especially dangerous because the fires can start without warning, including when a device is sitting idle on a nightstand, a couch, or in a bag.

The CPSC says it has received 28 new incident reports after the original April 2025 recall. Among them:

• One person died in a fire linked to the power bank
• A fire broke out on an airplane in connection with the device
• Multiple reports of property fires and damage

The Timeline: How This Happened

April 2025 — First recall

Casely and the CPSC issued the first recall after receiving overheating and fire reports. Approximately 429,200 units were covered. Owners were instructed to stop using the product and contact Casely for a refund.

April 2025 – April 2026 — More fires after the recall

After the recall was announced, 28 additional incidents were reported. This is not unusual in large product recalls — many consumers never see the recall notice, keep using the product, and continue to get hurt.

April 2026 — Recall reissued

Because so many units are still in use, the CPSC reannounced the recall in April 2026, specifically calling attention to the fatality and the airplane fire. The agency is urging people to act now.

How to Tell If You Have the Recalled Product

If you bought a Casely wireless power bank from the Casely website, Amazon, or another online retailer at any point since 2020, it may be the recalled unit. The product name is Casely Wireless Portable Power Bank. Look for the Casely branding on the device itself or on any packaging you still have.

If you are unsure, stop using it until you can confirm. Do not leave it charging unattended, and do not store it near anything flammable.

What to Do Right Now

• Stop using it immediately. Unplug it from any charger. Do not attempt to charge it.
• Keep it away from flammable materials while you arrange to return it.
• Contact Casely for a refund. The CPSC and Casely have set up a process for recalled units to be returned and refunded.
• If you were hurt or had a fire: Take photos of any damage. Keep the device (or what remains of it) if it is safe to do so. Contact a lawyer before agreeing to any settlement from the company.

If You Were Hurt or Had Property Damaged

If you or someone in your home was burned, suffered smoke inhalation, or had a fire damage your property because of a Casely power bank, you may have options beyond just getting a refund for the device.

When a product that has already been recalled causes injury, the fact that the company knew about the danger — and that some consumers still had the product — is legally significant. People who were hurt after the recall was issued have still been able to pursue cases, particularly when they argue the company did not do enough to make sure consumers knew about the danger.

The important steps to take right now:

• Photograph any burns, injuries, or property damage
• Get medical records documenting your injuries
• Preserve the device or any remains of it, if it is safe to do so
• Do not sign anything from the company or accept a settlement without speaking to a lawyer first

Common Questions

I had a fire but nothing was seriously damaged. Do I still have a case?

Possibly. Even property damage without personal injury can support a case. The value of what was damaged matters. Submit your information and let a real person evaluate it.

The fire happened before the recall was issued. Can I still file?

In many situations, yes. The recall date does not automatically determine when your right to file began or ended. Talk to a lawyer about the specific timeline in your situation.

I have the power bank but it never caught fire. What do I do?

Return it to Casely for a refund. The recall process is designed for exactly this. You do not need a lawyer to get a refund on the recalled device itself — but you do if you were hurt.

Ready to Check Your Options?

If you were hurt, had a fire, or suffered property damage because of a Casely Wireless Portable Power Bank, fill out the form below. A real person will review your information. If you may have a case, someone will reach out within one week.

If you don’t hear back within seven days, please contact another law firm before your deadline passes.