The Glass on This Cuisinart Grill’s Pizza Oven Can Shatter While You Cook — 12,660 Are Being Recalled

If you bought a fancy Cuisinart Propel+ grill in the last couple of years — the big stainless-steel model with a built-in pizza oven — there’s a recall you need to know about. According to the U.S. Consumer Product Safety Commission (CPSC), the tempered-glass window on the pizza oven can shatter while the grill is in use, and the company that makes it, Conair, is recalling about 12,660 of them.

No one has reported an injury so far. But shattering glass on top of a lit grill is exactly the kind of hazard that regulators act on before someone gets hurt — and one owner has already reported a fire. Here is what was recalled, how to check whether your grill is one of them, and the free steps you can take today.

What Was Recalled — and Why

The recall covers the Cuisinart Propel+ Four Burner 3-in-1 Gas Grill, model CGG-6331. It’s a stainless-steel unit that packs several cooking tools into one: a four-burner gas grill, a griddle, a stove-top burner, and a pizza oven with a tempered-glass window built into the top of the lid.

According to the CPSC recall notice, that tempered-glass window can shatter during use, creating a risk of serious injury from a laceration hazard. The company has received 37 reports of the glass shattering during use and one report of a fire. The notice states that no injuries have been reported.

It’s worth being clear about one thing: a recall is a safety action, not a court ruling or an admission that the company did anything wrong. Conair is voluntarily recalling the grills and offering refunds. What matters most for owners right now is simply getting the hazard out of their backyard.

How to Tell If Your Grill Is Included

Not every Cuisinart grill is part of this recall — only the Propel+ 3-in-1 model with the pizza oven. Here’s how to check:

• Model number: Look for CGG-6331 on the label inside the right-hand metal door. The serial number is on the same label.
• Where it was sold: Lowe’s and Walmart stores, and online at cuisinart.com.
• When it was sold: December 2024 through May 2026.
• Price: the grills sold for between $500 and $750.

About 83 of the recalled grills were sold in Canada; the rest were sold in the United States. If your grill matches, treat it as included and follow the refund steps below.

How to Get Your Refund

Conair is handling the recall through a dedicated website, recallrtr.com/3in1grill. Based on the recall notice, the process works like this:

• Remove the tempered-glass window from the pizza oven.
• Upload two photos to the recall site: one of the removed glass, and one showing the grill’s serial number.
• Receive your refund. The company is offering a $500 refund by check, or reimbursement of the original purchase price if you have proof of what you paid.

Because you may want records later, it’s smart to photograph the whole grill first and hold on to any receipt or order confirmation before you take anything apart.

Why “No Injuries Yet” Doesn’t Mean No Risk

It’s good news that no one has reported being hurt. But it’s worth understanding why a shattered pizza-oven window is treated as a serious hazard rather than a minor annoyance:

• Tempered glass breaks all at once. When it fails, it doesn’t simply crack — it can burst into many small, fast-moving fragments, which is how a laceration happens.
• It’s happening on a lit grill. Glass shattering right above open flames and hot surfaces — where a cook is standing close by, often with food in hand — is a bad combination. One owner has already reported a fire.
• Bystanders are usually nearby. Grills are backyard, family, and party equipment. Children and guests are frequently within a few feet.

That’s why safety regulators and manufacturers issue recalls after a pattern of reports — to remove the risk before the next incident is the one that causes an injury.

Is There a Lawsuit?

As of July 2026, this is a recall, not a lawsuit. For most owners, the recall is the whole story: you stop using the grill, send in your photos, and get a refund.

A legal claim is a separate question. Product-injury claims generally allege that a product was defective and that the defect actually caused harm — a real injury or property damage. A refund makes you whole for the product itself; it does not cover, say, a burn, a cut that needed stitches, or a fire that damaged your home. If something like that happened to you, the recall notice can be useful evidence, but the recall refund and a legal claim are handled very differently. And to be fair about where things stand: Conair has not been found liable for anything, and no injuries have been reported.

Who May Want to Check Their Options

Most people with a recalled grill should simply get the refund. You may want to look into your options if:

• The grill’s pizza-oven glass shattered and cut or injured you or someone else;
• The grill caught fire or caused property damage; and/or
• You had a close call that led to a medical visit, an insurance claim, or repair costs.

Gathering your records — photos of the grill and any damage, your receipt or order confirmation, and notes on exactly what happened and when — will help a lawyer evaluate whether you may have a case. Checking is free and doesn’t commit you to anything.

What to Do Now

Here are the practical steps, in order:

• Stop using the grill. Especially the pizza-oven feature, until the recall is handled.
• Confirm your model. Check for CGG-6331 on the label inside the right-hand door.
• Get your refund. Follow the steps at recallrtr.com/3in1grill — it’s free.
• Save your records. Photograph the grill and keep any receipt, especially if there was an injury or a fire.
• Don’t wait too long to ask. If you were hurt or your property was damaged, every state has a deadline for taking legal action, and the clock can start sooner than people expect.

Checking your options is free, and a real person — not a chatbot — reviews every submission and reaches out only if you may have a case.

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